somonsmaclean
home what we do who we are why you need us case studies clients articles contact

Case studies
  1. A sales and customer service values change programme
  2. An attitude and behavioural change programme to meet new customer service values and targets

  3. New values and culture integration as a result of a merger
  4. Change management support for a newly centralised Customer Service Contact Centre
  5. Change leadership and new team development for a large scale structural change programme

-

-© 2003 Simons Maclean Ltd